Shipping & Payment Info

Thank you for shopping with Play Judo. We are committed to providing a smooth purchasing experience and delivering quality products to our customers.

Shipping Policy

Processing Time

Orders are typically processed within 2–5 business days after payment has been received.

Processing times may be longer during:

• Product launches
• Holidays
• Promotional events
• High-volume sales periods

Customers will receive an email confirmation once their order has shipped.

Shipping Locations

Play Judo currently ships within the United States.

International shipping may become available in the future. Any available shipping destinations will be displayed during checkout.

Shipping Rates

Shipping costs are calculated during checkout based on:

• Product size and weight
• Shipping destination
• Selected shipping method

Shipping rates are subject to change without notice.

Delivery Estimates

Estimated delivery times vary by carrier and destination.

Typical delivery times within the United States are:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days (when available)

Delivery dates are estimates only and are not guaranteed.

Tracking Information

When available, tracking information will be provided by email once an order has been shipped.

Lost or Delayed Shipments

Play Judo is not responsible for shipping delays caused by:

• Weather conditions
• Carrier disruptions
• Customs processing
• Incorrect shipping information provided by the customer

If your package appears lost, please contact us and we will work with the carrier to help resolve the issue.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information.

Play Judo is not responsible for orders shipped to incorrect addresses provided during checkout.

If you notice an error in your shipping address, please contact us as soon as possible before your order ships.

Payment Policy

Accepted Payment Methods

Play Judo accepts payment methods offered through our secure checkout providers, which may include:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Apple Pay
• Google Pay
• Other approved payment services

Available payment options may vary based on location and checkout platform.

Payment Processing

All payments are securely processed by trusted third-party payment providers.

Play Judo does not store complete credit card information on its servers.

Currency

All prices are displayed and charged in United States Dollars (USD).

Sales Tax

Applicable sales taxes may be collected based on state and local tax regulations.

Taxes, if required, will be calculated and displayed during checkout.

Order Verification

For fraud prevention and security purposes, Play Judo reserves the right to:

• Verify billing information
• Request additional information
• Cancel suspicious transactions

If an order is canceled due to verification concerns, any authorized payment will be refunded.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery.

When contacting us regarding shipping damage, please provide:

• Your order number
• Photos of the damaged product
• Photos of the shipping package

This information helps us process replacement requests and carrier claims.

Contact Us

If you have questions regarding shipping, payments, or an existing order, please contact us through the contact information provided on our website.

We appreciate your support of Play Judo and our mission to help people learn judo through play.

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